Help Center



How secure is my online order?

Do I need to have an account to order?

What if I forgot my password?

What if I typed the wrong email address?

Are there any exchange rates?

How do I set my shipping address?

Can I change my shipping address after placing an order?

What Do I Do If I Have Missing Items In My Order?

How do I track my order?


How to control the products quality?

What is the life of a hearing aid?

Why are zinc air batteries used in hearing aids?

Should I wear one or two hearing aids?

What are the different types of hearing loss?

How do I know if I suffer from hearing loss?

How long do the batteries last?


When will my order be processed?

How will my order be shipped?

Will I be charged with customs and taxes?


Will shipping be covered for my returns?

What is the warranty policy ?